At FreightPros we take pride in being different than your average 3PL. Our vision is to set the standard for a quality freight experience, and one of the ways we work to accomplish this is through the way we manage our accounts and customers. Most 3PLs operate under a “cradle to grave” model. In freight terms, this …
Continue Reading4 Traits You’ll Find in Every Awesome Account Manager
What does it mean to deliver a quality freight experience? It’s a question we get a lot, and a valid one at that. As a (relatively) new team member, I often think back to my first days on the job, when I asked that very same question. What exactly does it mean to deliver a …
Continue ReadingWhat It Means To Deliver A Quality Freight Experience
Why Become a Freight Broker? I am often asked why I got into freight. Why become a freight broker? It seems like a niche industry, short on information and pizzazz (though we’re working to remedy that short on information bit with our shipping blog and Freight Papers). I thought my answer to, “Why a freight …
A few weeks ago, the FreightPros management team went through a great company offsite. The major topic of the day was to revisit our company Vision and Mission statements, and I’m proud to announce what came out of that day. As FreightPros has evolved over time, the purpose of the company has changed …
Continue ReadingSetting the Standard for a Quality Freight Experience
The message is: We care about you. We want you to do well here. And most importantly, we want you to be happy. Most companies start there, and then…Company numbers and records, KPIs (Key Performance Indicators), percentages, goals, processes, etc. The list of managerial jargon goes on and on. Co-workers get bored, and the …
Continue ReadingManagement from a FreightPros Perspective | Finding Humanity in the Numbers