The words value and price are not synonymous, especially when it comes to freight shipping. At FreightPros, we’re interested in offering value over price. What does this mean? Let’s look at a hypothetical shipper to better explain the difference between value and price.
Let’s say that you’re a new business owner, one who will need to ship freight on a pretty regular basis (Anywhere from every day, to a few times a month). How do you start? You might think the smart move is to find a list of ten or so freight brokers, blast out your shipping information, wait a few hours for all ten quotes to come back, and then save $15.00 on a shipment that costs $200.00 up front.
Let’s say that the carrier selected doesn’t provide insurance, and your freight is damaged in transit. Or delayed because the carrier doesn’t have a liftgate. Or held up because of capacity and market woes.
How do you fix the problem? Who do you contact? How do you get to the person who can help you, instead of being transferred again and again? Ask yourself, Are these headaches worth $15.00?
The answer is a resounding No!
In the freight world, the lowest price isn’t always the best value. In fact, it rarely is. And this is where a broker like FreightPros comes in. We offer value. We abide by the age old adage, You get what you pay for. Using a freight broker helps you avoid additional charges and delays, and can get you negotiated rates and FAKs.
You have a team set up for freight tracking, invoice issues, pickup and delivery reports, expedited shipping, etc. These are indicators of value, and if you’re a freight shipper, these are what you should be looking for.
Maybe you’re only looking to move one piece of freight; a one-time deal. If that’s the case, maybe you’re willing to deal with the headaches and hiccups of the freight industry for that extra $15.00. But if you’re a shipper that’s going to be continually moving freight, save money in the long run, and use a freight broker. Find the right value, and the price will follow suit.